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| Link Details - ID 51807 | |
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| Title: | Service Untitled - http://www.serviceuntitled.com/ |
| Description: | All about customer service and the experiences in customer service that one user has, plus suggestions and tips. |
| Category: | Home ~ Business ~ Careers ~ Customer Service |
| Link Owner: | |
| Date Added: | February 14, 2009 05:02:22 PM |
| Number of Hits: | 3 |
| Rate This Blog: |  |
| Latest Bloggeries: |
Service Untitled
The blog about customer service and the customer service experience. Take lessons from the leaders in customer service If I have a problem with Comcast, I am obligated to call their toll-free number and begin the maze of selecting the right option. When I finally arrive at choice #3 I am then instructed to hold on ... Building a business culture to deliver the best customer service A strong business culture that is aligned with superior business goals outperforms their competitors by light years. These are the organizations who have figured out how to delight their customers ... How to keep your customers from leaving you A surprisingly high statistic from the Research Institute of America (RIA) states an average business will never hear a word from 96 percent of their unhappy customers whose complaints range from ... What Mickey Mouse can teach us about customer service It’s the Disney Institute’s 16th birthday, and as with all Sweet Sixteen parties, it’s a chance to celebrate successes and see how the pixie dust of enchantment mixes so effectively with the succes... Book Review: The Welcomer Edge: Unlocking the Secrets to Repeat Business I recently finished reading The Welcomer Edge: Unlocking the Secrets to Repeat Business by Richard R. Shapiro who is the founder and President of The Center For Client Retention (TCFCR). Mr. Shapir... |