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| Link Details - ID 68746 | |
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| Screenshot: |
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| Title: | inContact Call Center Blog - http://blog.incontact.com |
| Description: | Check out the inContact call center blog for the latest information and insights on the call center outsourcing industry. |
| Category: | Home ~ Business ~ Careers ~ Customer Service |
| Link Owner: | Ben Castelli |
| Date Added: | April 01, 2011 08:56:56 PM |
| Number of Hits: | 1 |
| Rate This Blog: |  |
| Latest Bloggeries: |
inContact Blog blogs
The White House Issues a Consumer Privacy Bill of Rights - Part 2
Previously I introduced the initiative on the part of the White House to establish a Consumer Privacy Bill of Rights with its recently published paper called, ‘Consumer Data Privacy in a Netwo... IT Support For Cloud Solutions
It’s interesting to see how IT personnel react to Cloud solutions like inContact. Some folks embrace it with open arms and others sit on the sideline with arms folded, considering how they can... On The Line: Dialer In our fourth episode of On The Line, Heather sits down with Andy Bird, our Director of Product Management, to chat about our latest Dialer release. The interaction of dialer and inbound groups, ... Talent Management ? The Distressing Statistics It may be hard to believe but, 67% of organizations in the industrial world find it extremely difficult to identify, develop, engage and retain their talented people. As a matter of fact, many de... Let Them Eat Pie! And Other WFM Techniques
During my tenure working in a call center during college, I learned to play Hearts, had several eating contests (never won), spent weeks getting a radio station to play a song, and did a lot o... |